Customer Service
Exceptional Customer Service
This one day Customer Service training course is excellent for anyone dealing with customers face-to-face or over the telephone.
Customer Service Course
Central London Tuesday 10th December 2024
£290 pp
Central London Wednesday 15th January 2025
£290 pp
Chelmsford, Essex Thursday 16th January 2025
£290 pp
Central London Wednesday 19th February 2025
£290 pp
Central London Wednesday 26th March 2025
£290 pp
Ipswich, Suffolk Thursday 27th March 2025
£280 pp
Central London Tuesday 22nd April 2025
£290 pp
Enfield Town, Middlesex Wednesday 23rd April 2025
£285 pp
Central London Tuesday 20th May 2025
£290 pp
Central London Wednesday 18th June 2025
£290 pp
Central London Wednesday 23 July 2025
£290 pp
Central London Tuesday 5th August 2025
£290 pp
We deliver fantastic training sessions with qualified trainers
This one day Customer Service training course is excellent for anyone dealing with customers face-to-face or over the telephone. Providing outstanding customer service can make the difference between keeping customers, gaining repeat customers and losing customers. Boost your customer service skills on this fantastic one day course where you will learn the highest levels of customer service and ensure your customers have the best experience
Part of the Content
- What does Customer Service look like
- Understand customers needs and expectations
- Effective customer communication
- Demonstrate empathy and how to build a rapport
- How to respond to problems and difficult customers
- How to make a good impression
- Understand how to stay positive under pressure
- Learn strategies for customer retention
- Improve your sense of presence with customers
Fantastic, very useful training course, fantastic trainers
Thank you
“Rachel Wallis”